TERMS & CONDITIONS

Effective Date: 6/1/2025
Guiding Light Mental Healthcare Services
Phone: (770) 740-7440

Contact Email: Diamond@GuidingLightMHS.org

By engaging with Guiding Light Mental Healthcare Services (“we,” “our,” or “us”), you agree to the following Terms and Conditions. These Terms govern your use of our services, including therapeutic treatment, scheduling, billing, and communication methods, including SMS text messaging.

1. Services Provided

Guiding Light Mental Healthcare Services offers licensed mental health counseling and psychotherapy. Our services are intended for clients seeking support for mental and emotional well-being. These services are confidential, provided in accordance with professional ethical standards, and governed by applicable laws and regulations, including HIPAA.

2. Client Responsibilities

By becoming a client, you agree to:

• Provide accurate and complete personal and health information

• Attend scheduled appointments or cancel/reschedule at least 24 hours in advance

• Communicate any changes to your contact or insurance information

• Respect the confidentiality and safety of the therapeutic environment

3. Payment and Insurance

Clients are responsible for payment of all services not covered by insurance. Payments are due at the time of service unless otherwise arranged. Billing inquiries can be addressed by calling our office directly at (770) 740-7440.

4. SMS Communication Terms

SMS Consent & Communication

By providing your mobile phone number and opting in, you consent to receive text messages from Guiding Light Mental Healthcare Services. Phone numbers collected for SMS purposes will never be shared with third parties for marketing.

5. Types of SMS Communications

With your consent, you may receive SMS messages related to:

• Conversational messages

Example:
“I just wanted to say I really appreciated your openness in our session today. You’re making meaningful progress. By checking this box, you agree to receive text messages from Guiding Light Mental Healthcare Services about conversational topics. Reply STOP to opt out at any time, or for any assistance, reply HELP at (770-740-7440). Message and data rates may apply. Messaging frequency may vary. Please review our privacy policy and terms of service. Privacy Policy: https://guidinglightmhs.org/privacy-policy Terms of Service: https://guidinglightmhs.org/terms-and-conditions Reply STOP to opt out of SMS messaging from Guiding Light Mental Healthcare services.”

6. Message Frequency

Message frequency may vary depending on your activity and engagement.
Example: You may receive up to 2 messages per week regarding follow ups on well being.

7. Messaging & Data Rates

Standard message and data rates may apply depending on your wireless provider and service plan. Charges for SMS messaging are your responsibility. These charges may vary for domestic and international users.

8. Opt-In Methods

You may opt-in to SMS communication in any of the following ways:

• Verbally, during an in-person or phone conversation

9. Opt-Out Instructions

You may opt out at any time by replying “STOP” to any text message.
Alternatively, you may contact our office at (770) 740-7440 to be removed from our SMS list.

10. Help Instructions

If you need assistance, reply “HELP” to any message.
You can also reach us directly by calling (770) 740-7440, emailing us at Diamond@GuidingLightMHS.org, or by visiting:

• [Privacy Policy] https://guidinglightmhs.org/privacy-policy

• [Terms & Conditions] https://guidinglightmhs.org/terms-and-conditions

11. Additional Options

If you do not wish to receive SMS messages, simply do not check the SMS consent box on any of our forms.

12. Standard SMS Disclosures

• Message and data rates may apply

• You can opt out at any time by texting “STOP”

• For help, reply “HELP” or call our office at 770-740-7440

• Message frequency may vary

  [Privacy Policy] https://guidinglightmhs.org/privacy-policy

  [Terms & Conditions] https://guidinglightmhs.org/terms-and-conditions

13. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, use, and protect your information, including your rights under HIPAA. Your privacy is central to our practice, and we do not share client data with outside parties without consent, except as required by law.

14. Changes to These Terms

We may revise these Terms and Conditions at any time to reflect changes in our services, practices, or legal requirements. When updates occur, we will notify you via:

• Our website

• In-office signage

• Direct communication (e.g., email or SMS, when appropriate)

Continued use of our services after updates constitutes your agreement to the new terms.

15. Contact Information

If you have questions about these Terms & Conditions, please contact:

Guiding Light Mental Healthcare Services
Phone: (770) 740-7440

Contact Email: Diamond@GuidingLightMHS.org

Thank you for choosing Guiding Light Mental Healthcare Services.
We are committed to providing ethical, respectful, and confidential care.